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Refund Policy

Order Cancellation:

In the event you wish to cancel your order, please contact us within 12 hours upon confirmation of order at support@amorbeauty.co. Please be advised that any cancellations after 12 hours upon confirmation of order will no longer be allowed and will not be entertain (orders are being processed immediately to ensure faster shipping).

Replacement:

We don't want to give you more hassles. When there is a mistake on our part or you received your item defective/damaged, we simply send you the right merchandise without asking you to return the wrong/damaged item you've received. You don't have to spend a dime and shipping is totally on us! All you have to do is take a picture of the defective/incorrect item(s) and send it to support@amorbeauty.co

 

Return:

While we guarantee total customer satisfaction with the items you purchase, we get it things don't always work out! We're here to help get it right!

If you are not completely satisfied with your online purchase, you may return any item that is in the original condition that it was received from Amorbeauty.co – unused, unwashed and accompanied by original packaging, including tags.

You may return merchandise purchased within 30 days of the date of purchase. 

Inquiries for refunds or exchanges must be made within 7 days of the delivery.

Pleaseemail usat support@amorbeauty.co for the return instruction.

If your return falls outside of our 30-day guarantee or if the product comes back to us used, you will be charged a restocking fee. 

Please allow 3-5 business days for us to process your return and up to 72 hours for the returns credit to show up on your bank/Paypal statement. 

Refunds will be remitted in the same form as the original purchase when possible. Please note that gift orders will be refunded to the original purchaser. 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the product manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@amorbeauty.co


Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you please contact us at support@amorbeauty.co

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

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